Why Is My Solar Cover Jacket Falling Apart?
Think your solar cover jacket may be defective? Below we'll discuss some of the most common issues with solar cover jackets and whether or not your warranty will likely cover them.
Seam Separations, Sewing Defects, Zipper Issues
When you receive your solar cover jacket, inspect the jacket and zipper teeth for any defects that may exist. The solar cover jacket has a sewn seam and should the seam come apart, this is covered under your warranty.
As the solar cover jacket is a zippered cover, there should be all teeth intact on the zipper. If the cover arrives missing teeth, this is considered covered under warranty.
Rips, Tears, Cuts, Punctures and Abrasions
Rips, Tears, Cuts, Punctures and Abrasions are typically caused due to improper handling, storage, use or abrasive materials rubbing against the material and are not covered under the manufacturer's warranty.
Submit A Warranty Claim: Submit a request – Help Center (zendesk.com)